SMS Privacy Policy

Last updated: November 10, 2026

This SMS Privacy Policy applies to the Nellodz Order Alerts text message program operated by Nellodz. These messages are internal order notifications sent to the Nellodz team (store owner and staff). They are not marketing messages.

Program name

Nellodz Order Alerts

Information we collect

When a member of the Nellodz team opts in to Nellodz Order Alerts, we collect the mobile phone number they provide and a record of their SMS opt-in consent. We use that information only to send order-notification text messages to that number.

How we use and share this information

Mobile numbers and SMS opt-in consent are not shared with or sold to third parties or affiliates for marketing purposes.

We may use service providers that help us deliver the messages (for example, a text-messaging platform). Those providers may process numbers only to send the messages we ask them to send, and to operate and support the messaging service.

Message frequency and rates

Message frequency varies.

Message and data rates may apply.

Help and opting out

HELP: Reply HELP for help, or email support@nellodz.com.

STOP: Reply STOP to opt out. After you opt out, you will no longer receive Nellodz Order Alerts texts at that number.

Carrier liability

Carriers are not liable for delayed or undelivered messages.

Related policies

These terms for SMS data are in addition to our Privacy Policy. For program rules, see the SMS Terms.

Contact us

Email: support@nellodz.com
Brand: Nellodz
Website: https://nellodz.com